COVID-19 Updates

 

This information was updated on Tuesday, June 23rd

 

We are open for curbside pick up only in both Brooklyn and Portland. The health and safety of our staff and community is our main concern at this time so we have made the decision to remain curbside only. We are sold out of skates under $200 and all Moxi skates. We are working so hard to get back to 100% but it's going to take some time for our manufacturers to catch up. 

 

We are offering services and mounting at both shops. At this time, we can't offer same day service and are requiring that advance arrangements be made for all services and mounting. You can call the shop or email ([email protected]) to contact us about schedule services & mounting.

 

Please be patient with us as we work through all the emails that we are receiving. If we don't answer your message during business hours it's because we are still operating with limited staff. We have more staff working virtually than physically in the shop so email ([email protected]) is the best point of contact. 

 

Please do not show up to pick-up orders until you receive confirmation from us via phone or email. We contact all customers who place an order for curbside pick-up to arrange a day and time for you to pick up.

 

Online Shopping

When shopping online, please keep in mind that our stock in store is limited and many of our vendors are in the process of restocking skates. Most skates are backordered right now. You can preorder Moxi Lolly skates and Riedell brand skates direct from their product pages. We are not accepting preorders for Impala and Sure Grip skates at this time. If you aren't able to add a product to your cart please email us about preordering.

 

Please be advised that putting an item in your cart does not hold that item. Stock is secured when checkout and payment is completed.

 

How to Contact Us During COVID-19

In an effort to streamline online communications and ensure that our crew doesn't miss any messages, please only contact us via email ([email protected]) for the time being. We have more staff working virtually than physically in the shop and will get back to you fastest via email. 

 

Thank you for all of the patience and support!